Terms of service
Last Updated: December 23, 2024
Welcome to Minted TCG. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing our website or making a purchase, you agree to be bound by these Terms.
Please read these Terms carefully before using our services.
If you do not agree to these Terms, please do not use our website or purchase our products.
1. Definitions
- "Minted TCG," "we," "us," "our" refers to Minted TCG and its operators
- "Website" refers to mintedtcg.com and all associated subdomains
- "Services" refers to all products, content, and services we provide
- "User," "you," "your" refers to any individual or entity using our Website or Services
- "Products" refers to trading cards, sealed products, gaming supplies, and merchandise
- "Content" refers to all text, images, videos, and materials on our Website
2. Eligibility
To use our Services, you must:
- Be at least 18 years old, or the age of majority in your jurisdiction
- If under 18, have parental or guardian consent and supervision
- Have the legal capacity to enter into a binding agreement
- Not be prohibited from using our Services under applicable law
By using our Website, you represent and warrant that you meet these eligibility requirements.
3. Account Registration
3.1 Account Creation
You may create an account to access certain features. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as needed
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
3.2 Account Termination
We reserve the right to suspend or terminate accounts that:
- Violate these Terms or our policies
- Engage in fraudulent activity
- Abuse our Services or staff
- Remain inactive for extended periods
4. Products & Services
4.1 Product Descriptions
We strive to accurately describe our products. However:
- Colors may vary due to monitor settings and photography
- Card conditions are described using industry-standard grading terms
- Sealed products contain randomized contents per manufacturer specifications
- We do not guarantee specific cards, pull rates, or chase variants in sealed products
4.2 Trading Card Condition
We grade card conditions as follows:
- Near Mint (NM): Minimal to no visible wear
- Lightly Played (LP): Minor wear, fully sleeve playable
- Moderately Played (MP): Noticeable wear, still playable
- Heavily Played (HP): Significant wear, may affect tournament legality
- Damaged: Major damage, sold as-is
4.3 Graded Cards
For professionally graded cards (PSA, CGC, BGS, etc.):
- Grade and certification number are displayed in listings
- We guarantee authenticity of the grading case and certificate
- We are not responsible for grade disputes with grading companies
- Tampering with graded cases voids any guarantees
4.4 Sealed Products
⚠️ Important Notice:
Sealed products (booster packs, boxes, ETBs) contain randomized contents. We do not guarantee specific cards, hit rates, or chase variants. Pull rates are determined by manufacturers and may vary. All sealed product sales are final.
5. Pricing & Payment
5.1 Pricing
- All prices are displayed in the currency indicated at checkout
- Prices are subject to change without notice
- Promotional prices are valid only during the stated promotion period
- We reserve the right to correct pricing errors
5.2 Payment
- Payment is due at the time of purchase
- We accept major credit cards, PayPal, and other methods displayed at checkout
- You represent that you are authorized to use your chosen payment method
- All transactions are processed securely through our payment providers
5.3 Pricing Errors
In the event of a pricing error:
- We reserve the right to cancel orders placed at incorrect prices
- If an order is cancelled, you will receive a full refund
- We will attempt to contact you before cancellation when possible
6. Orders & Fulfillment
6.1 Order Acceptance
- All orders are subject to acceptance and availability
- Order confirmation does not guarantee fulfillment
- We reserve the right to refuse or cancel orders for any reason
- Reasons for cancellation include: suspected fraud, pricing errors, inventory issues
6.2 Order Limits
We may impose quantity limits on certain products to:
- Ensure fair access for all customers
- Prevent reseller abuse during high-demand releases
- Comply with distributor allocation requirements
6.3 Pre-Orders
- Pre-orders require full payment at time of order
- Release dates are estimates and subject to manufacturer changes
- We ship pre-orders as soon as stock is received
- Pre-orders may be cancelled for a refund until shipped
7. Shipping & Delivery
7.1 Shipping Terms
- Shipping costs are calculated at checkout based on destination and method
- Delivery times are estimates, not guarantees
- Risk of loss transfers to you upon delivery to the carrier
- We are not responsible for carrier delays, customs delays, or lost packages after handoff
7.2 International Shipping
- International orders may be subject to customs duties, taxes, and fees
- You are responsible for all import charges and compliance with local laws
- We are not responsible for packages seized by customs
- Some products may be restricted in certain countries
7.3 Shipping Protection
If offered, shipping protection covers loss or damage during transit. Claims must be filed within the timeframe specified at checkout.
8. Returns & Refunds
Our Return & Refund Policy is incorporated into these Terms by reference. Key points:
⚠️ ALL CARD PRODUCT SALES ARE FINAL
Trading cards, graded cards, sealed products, and mystery boxes are non-refundable.
- Damaged or incorrect items: Contact us within 48 hours of delivery
- Gaming accessories: May be returned within 14 days if unopened
- Pre-orders: May be cancelled until shipped
For complete details, please refer to our Return & Refund Policy.
9. Intellectual Property
9.1 Our Content
All content on our Website, including but not limited to:
- Text, graphics, logos, and images
- Website design and layout
- Product descriptions and photography
- Software and code
is owned by Minted TCG or our licensors and protected by copyright and trademark laws.
9.2 Permitted Use
You may:
- View and browse our Website for personal, non-commercial use
- Share links to our Website and products
- Print pages for personal reference
9.3 Prohibited Use
You may not:
- Copy, reproduce, or distribute our content without permission
- Use our trademarks or branding without authorization
- Scrape, mine, or extract data from our Website
- Frame or embed our Website without consent
9.4 Third-Party Trademarks
Trading card game names, logos, and related marks (Pokémon, Magic: The Gathering, Yu-Gi-Oh!, etc.) are trademarks of their respective owners. Minted TCG is not affiliated with or endorsed by any trading card game manufacturer.
10. User Conduct
When using our Website and Services, you agree not to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Submit false or misleading information
- Engage in fraudulent transactions or chargebacks
- Harass, abuse, or threaten our staff or other users
- Attempt to gain unauthorized access to our systems
- Interfere with website functionality or security
- Use automated systems (bots) for purchasing without permission
- Circumvent purchase limits or promotional restrictions
- Resell products in violation of manufacturer agreements
11. Events & Tournaments
If we host events or tournaments:
- Participants must follow event rules and codes of conduct
- We reserve the right to refuse entry or remove participants for misconduct
- Event tickets are non-refundable but may be transferable
- Event cancellation by Minted TCG entitles participants to a refund or store credit
- Photography/video may occur at events; attendance implies consent
12. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- Our Website and Services are provided "AS IS" and "AS AVAILABLE"
- We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose
- We do not warrant that our Website will be uninterrupted, error-free, or secure
- We are not responsible for the actions of third-party service providers
Some jurisdictions do not allow disclaimer of implied warranties. In such cases, the above limitations may not apply to you.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- Minted TCG shall not be liable for any indirect, incidental, special, consequential, or punitive damages
- Our total liability for any claim shall not exceed the amount you paid for the product or service at issue
- We are not liable for damages arising from: product availability, pricing errors, third-party actions, force majeure events
Some jurisdictions do not allow limitation of liability for certain damages. In such cases, the above limitations may not apply to you.
14. Indemnification
You agree to indemnify, defend, and hold harmless Minted TCG, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your use of our Website or Services
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you submit or share
15. Dispute Resolution
15.1 Informal Resolution
Before initiating any formal dispute, you agree to contact us and attempt to resolve the issue informally. Most concerns can be quickly addressed through our customer support.
15.2 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Minted TCG operates, without regard to conflict of law principles.
15.3 Dispute Process
- Contact us at support@mintedtcg.com with your concern
- Allow 14 days for informal resolution
- If unresolved, disputes may be submitted to binding arbitration or small claims court
- Class action waiver: You agree to resolve disputes individually, not as part of a class action
16. Privacy
Your use of our Website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our Services, you consent to our data practices as described in our Privacy Policy.
17. Third-Party Links & Services
Our Website may contain links to third-party websites or services. We are not responsible for:
- The content or practices of third-party sites
- Products or services offered by third parties
- Any damages arising from third-party interactions
Your use of third-party services is at your own risk and subject to their terms.
18. Modifications to Terms
- We reserve the right to modify these Terms at any time
- Changes will be posted on this page with an updated "Last Updated" date
- Continued use of our Website after changes constitutes acceptance
- Material changes may be communicated via email or website notice
19. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
20. Entire Agreement
These Terms, together with our Privacy Policy and Return & Refund Policy, constitute the entire agreement between you and Minted TCG regarding your use of our Website and Services, superseding any prior agreements.
21. Contact Information
For questions about these Terms or our Services:
- Email: support@mintedtcg.com
- Response Time: Within 1-2 business days
Summary: By using Minted TCG, you agree to these Terms. Card sales are final. We strive to describe products accurately. Disputes should be raised with us first. Your privacy matters—see our Privacy Policy.